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Lifeline Information
Lifeline Information for Pymatuning Independent Telephone Company Customers in Pennsylvania
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Lifeline(a.k.a Lifeline 135 Program) is a government program that offers qualified low income households a discount on their monthly local telephone bill. Each state has its own guidelines to qualify. The application and qualification process differs by state and sometimes by individual phone company.

How much can I save?

The Lifeline savings will reflect the maximum credit allowed by the Federal Communications Commission (FCC) and/or the Pennsylvania Public Utilities Commission (PaPUC). These benefits apply to your local telephone service charges that you purchase as part of a service, or as flat rate service. These benefits will also cover your subscriber line charge.

How do I know if I am eligible?

Program based eligibility:

Federal Public Housing Assistance / Section 8
Supplemental Nutrition Assistance Program (SNAP), formerly Food Stamps Medicaid
Low Income Home Energy Assistance Program (LIHEAP)
Supplemental Security Income (SSI)
National School Lunch (free program only)
Temporary Assistance for Needy Families (TANF)
Additional eligibility criteria may apply to residents of federally recognized tribal lands
Income based eligibility:

Total household income at or below 135% of the Federal Poverty Guidelines.

Are there any restrictions?

Lifeline can only be used for the primary telephone line in a household. You may purchase additional services available to a non-Lifeline customer.

How do I apply?

To apply for Lifeline call Pymatuning Independent Telephone Company directly at 724-646-5400 or stop by your nearest certified Pymatuning Independent Telephone Company retail store. An application can be obtained at a certified Pymatuning Independent Telephone Company retail store.

What proof of eligibility do I need to provide?

You will be asked for proof of your eligibility by providing proof of program participation. Acceptable documentation of program eligibility includes the current or prior year’s statement of benefits from a qualifying assistance program, program participation documents, or another official document demonstrating that the prospective subscriber, one or more of the prospective subscriber’s dependents or the prospective subscriber’s household received benefits from a qualifying assistance program. Proof of total household income may be required for income based qualification, if or when this qualifier is available. Your Lifeline benefits will take effect when proof of eligibility is received.

How do I continue to receive Lifeline benefits?

Eligibility is reviewed periodically. Your benefits will be discontinued when you no longer meet the eligibility requirements or when proof of eligibility is not received. Customers who are no longer eligible for Lifeline benefits must notify their service provider.

Other Useful information

There are other options that can help you save money, including free toll blocking, waived deposit with toll blocking and voluntary limit on long distance calling (toll control).

Being a Lifeline customer does not protect you from being disconnected if you fail to pay your telephone bill.

Lifeline discounts cannot be applied to an outstanding balance owed to your phone company.

Lifeline can only be applied to one wireless OR wireline telephone per household.